E-commerce Marketing / Loyalty & Subscriptions

Increase retention rate

Loyalty and subscription programs that raise lifetime value.

We design and launch loyalty, referral and subscribe-and-save programs that give customers a reason to come back, built around your margins and tied into your email and SMS.

Custom quotes · book a call or email the team

Loyalty

Points, tiers & referrals

A good program rewards the behaviour you want without giving away margin.

01

Points

Earn and redeem rules that fit your margins.

02

Tiers

VIP levels with perks beyond discounts.

03

Referrals

Rewards for customers who bring friends.

Subscriptions

Subscribe-and-save

For products people reorder, subscriptions make repeat purchase automatic.

01

Fit

Which products and intervals suit subscriptions.

02

Offer

Perks that make subscribing worthwhile.

03

Setup

Subscription app setup and customer portal.

Churn

Reducing churn

Subscribers who can adjust their plan are less likely to cancel it.

01

Flexibility

Skip, swap, pause and change frequency.

02

Cancel flow

Offers and alternatives before someone cancels.

03

Lifecycle

Reminders and education through email and SMS.

Loyalty programs pair naturally with email and SMS flows and with creator ambassador programs. Back to the retention services.

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Related services

Pairs well with.

FAQ

Which loyalty app suits Shopify?

Several established Shopify apps handle points, tiers and referrals well. We recommend one based on your program design, budget and existing stack rather than a fixed favourite.

Do subscriptions fit our products?

They fit best for products customers reorder on a regular cycle. We review your catalog and order patterns to see where subscriptions make sense.

How do you reduce subscription churn?

By giving subscribers control (skip, swap, pause), adding a thoughtful cancel flow, and keeping them engaged with useful lifecycle messages.

How do you measure LTV?

From your store’s order data: revenue and margin per customer over time, grouped by when they first bought, so you can see whether retention work is paying off.

Next step

Grow profitably. Let’s talk.

Founded in 2017, serving brands across Canada, the US & Europe. Every engagement is scoped to your store, margins and goals; results depend on product, offer, market and spend, and are never guaranteed.